Transforming Community Services

Registration and refreshments

Opening remarks from the Chair

Reviewing national policy and direction of travel for the transformation of community services

• Setting future priorities for commissioners and providers of community services
• Defining next steps for the care closer to home, personalised care and managing long term conditions agendas
• Capitalising on the opportunities available for autonomous providers while delivering assurance to all stakeholders
• Managing major organisational and structural changes across the NHS and their impact on the Transforming Community Services (TCS) agenda
• Shifting mindsets and systems to enable outcome focused community organisations

Exploring developments in the currency and pricing review and its impact on contracts for community services

• Reviewing progress on the community tariff and debating what is appropriate now and in the future
• Developing systems to deliver robust cost details of healthcare provided in the community to support accurate pricing
• Investing in information and data collection to support service line reporting and payment by results
• Understanding the impact of the currency review on existing and future contracts

Question and answer session

Morning refreshments

Commissioning and developing integrated services to transform community healthcare provision

• Reviewing opportunities and innovation in commissioning and delivering integrated care; translating national vision into local action
• Understanding how integrated care will affect community services on the ground going forward
• Evaluating the benefits of structural partnerships, pooled funding or joint working for organisations and patients
• Managing conflicting agendas and ensuring effective management is in place now to drive higher quality care

Key Note Session: Implementing Quality, Improvement, Productivity and Prevention (QIPP) to deliver high quality, cost effective services for your community

• Exploring the regional approaches to QIPP implementation and identifying best practice for your community
• Achieving improved operating efficiencies and performance in practice through QIPP
• Demonstrating the value for money of investing in community services and the impact of changes
• Developing the leadership to implement this new agenda at all levels

Strengthening the ability to measure and manage performance in community services

• Reviewing progress and next steps of the new national data set and quality measures for community services – exploring the quality indicator pilots
• Improving data to support outcomes based performance metrics, KPIs and performance frameworks
• Understanding how and when to invest appropriately in IM&T systems
  
• Improving relationships between commissioners and providers to enable rigorous performance management while delivering service development in partnership

Question and answer session

Lunch

Developing a skilled community workforce through effective training and succession planning

• Identifying the skills and competencies required in a provider of choice
• Reviewing existing training programmes and resource available to community services
• Developing leadership acumen within provider arms to support the development of future workforces
• Adapting training and talent management to attract highly skilled employees and graduates
• Exploring new opportunities for practice nurse education and career progression

Creating and embedding effective strategies to gain buy-in to the TCS programme from your workforce and stakeholders

• Engaging staff in the ethos of the new organisation to ensure seamless provision of care
• Empowering front line staff in the development of quality indicators and performance management
• Supporting practitioners to really change the way they deliver care on the ground
• Identifying the qualities of an effective community leader and investing in your workforce to find the leaders of the future

Afternoon refreshments